We know your uniqueness that’s why Orange presents to you PRECIOUS, your new loyalty program that makes you an exceptional client.
PRECIOUS, your VIP loyalty program
You are precious in our eyes
Precious, it is a world of day to day benefits and privileges to accompany and offer you the distinction that you deserve.
- Precious Vicky, your caretaker available for all your needs 24/7
- Precious Fidelity card, Your fidelity card for you to benefit a preferential treatment from our partners
- Precious Life, to accompany you in your everyday moments of joy (birthday, Christmas, Aid el Fitr etc.) and make you live exceptional events (concerts, private sales, golf, etc)
Who is eligible to Precious?
Precious is open to every Orange Cameroon client having an average consumption for the past six months equal to or more than 20000F.
Eligible clients to Precious are divided into 3 categories
- Precious Diamond: average level of consumption on a 6 months scale equal to or more than 80 000F
- Precious Ruby: average level of consumption on a 6 months scale ranges between 40 000F and 79 999F
- Precious Emerald: average level of consumption on a 6 months scale ranges between 20 000F et 39 999F
Orange Cameroon will contact you via an e-mail, a text message or a phone call if you are eligible.
Precious Vicky, your caretaker that facilitates your life
Vicky is your personal assistant; she is available when you are in need and will assist you in the achievement of personal daily activities: Dry cleaning at home or in the office, help in online purchases, inquiries, shopping in supermarkets and home delivery, various services at home (plumber, cable installers, home teachers, etc) assistance in your national and international movements, etc.
Check our concierge partners list here.
|Vicky Services||Description||Modalities||Precious Diamond||Precious Emerald and Ruby|
Place orders on the best shopping sites online
Diamond: free assistance, free expedition
The cost of purchase is incurred by the client
Emerald and Ruby: free assistance, 9500F/Kg + 10% of the product’s value
|Inquiries||In need of a fast information: contacts of a professional, pharmacy on call, sports feedback, exchange rates, etc||Free assistance||YES||YES|
|Dry cleaning||Entrust your clothes to our steed, who will be in charge of taking it to one of the dry cleaners in partnership with us and deliver it to you at your place of convenience||
Clothes collected every Tuesdays at home or in the office
The cost of dry cleaning is incurred by the client
Emerald and Ruby clients will pay 2000F/errand
|Supermarket||Perishables are delivered at your home free of charge||
Payment of products incurred by the client
Free home delivery
|International assistance||Assistance with your travels overseas, leisure or professional recommendations, medical assistance, taxi or restaurant reservations, ticketing, etc||Over 15000 international advantages||YES||YES|
|Travel agency||Your caretaker assists you with your movements. Don’t move!||Access to the caretaker’s traveling privileges||YES||YES|
|VIP Parlors||More than 200 VIP Parlors||Access is either free or billed||YES|
|Airports||Airports at your reach||Preferential|
|Airport VIP reception||Express crossing formalities, reception at plane exit, arrange for the transfer to a vehicle||-20% off the price of the service||YES|
|Hobbies||Organize your moments of relaxation ( night club, restaurant, golf, aesthetic, etc)||YES|
|News||News of all kinds, Preferential fares for major events, special events you are interested in, etc||A free bulletin is sent to you on weekly basis||YES||YES|
|Labor supply||For your needs of a lawyer, notary, mover, house staff, craft||Search, recommendation and negotiation of prices||YES||YES|
|Repairs||For all your worries home, plumber, electricity, locksmith||
Services rendered at the charge of the client
|SOS lawyers||Making available a legal advisor||30 minutes of counselling per month||YES|
|Flowers delivery||Deliver flowers to your loved ones in Cameroon or across the world||Free assistance, shipping costs and purchase of the bouquet is incurred by the client. Up to 20% reduction||YES||YES|
|No limit||A burning personal desire? A vague or crazy need||Simply call Vicky and your need is met||YES|
How to contact Vicky :
For Precious Diamond clients:
- Direct and free calls on 656 00 11 11
- Sending an e-mail to the address: firstname.lastname@example.org
- 24h/24 and 7/7 access
For Precious Emerald and Precious Ruby clients:
- Prior subscription at #140#, 2000F per month,
- The subscription enables you to access the service through a free call at 656 00 11 11 or by e-mail to the address email@example.com
- Access from 9am to 9pm, 7/7
NB: None eligible clients cannot get access to the service, whatever the channel.
Precious fidelity card, because you are special
With Precious card, obtain preferential treatments and many privileges from our partners across Cameroon.
Precious card exists in 3 types:
- Precious Diamond card
- Precious Ruby card
- Precious Emerald card
How to obtain your card?
- You will receive a text message, an email or a telephone call if you are eligible
- Then, dial #140# and select the bar “obtain my card”
- Fill in the different information asked on the page: name, localization, e-mail
- You will receive your card at home, in the office or in any orange agency near your residence
Advantages of Precious card
- Discounts from Orange partners (supermarkets, hotels, beauty shops, bookshops etc) upon presentation your Precious card
- Personalized and distinguished treatment at Orange sales outlets
- Change of sim card free of charge in our agencies
- Invitations to events organized or sponsored by Orange (concerts, Golf, privates sales, after work, etc)
- Privileged to access partner lounges (airports, transportation agencies, etc)
Precious Life, have us at heart
With Precious life, Orange accompanies you through your important moments. You will be surprised at the attention given to you during your best moments and your daily life will be awesome.
Precious Life activities
- Precious birthday: because you are unique, your birthday is also very important to us
- Best wishes to our clients (via phone calls, text messages, e-mail)
- Surprise gifts to clients chosen through monthly ballots
- Precious social gift: following the feast or calendar event, Orange choses clients through ballots and sees them through actions and social works/charity of their choice. A material or financial donation will be granted to develop an initiative brought by you. Events to be considered are: Christmas, aid el-Fitr, Aid-el-Kebir, Easter, Academic re-opening, Women’s day, etc
For terms and conditions click here.