eSIM stands for "Electronic Subscriber Identity Module" and is a new technology that is considered an alternative to traditional SIM cards that we use in all our mobile phones and devices. This new technology was recently adopted by GSMA (Global System for Mobile Communications Association” which is the Trade Body that represents the interests of mobile network operators worldwide.
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Make sure your device is connected to the internet through a Wi-Fi connection and has the latest software version that supports eSIM.
The QR code on the eSIM voucher is for one-time use only. If you delete your eSIM profile, or your device is lost or stolen, you must visit one of Orange’s smart stores to get a new QR code.
eSIM is available at all Orange VIP shops, airports, and shopping malls.
An eSIM is the equivalent of a digital or electronic version of your physical SIM. This feature allows you to store several SIM cards on your device without having to physically carry them. Note: The eSIM is embedded in your device and can’t be removed
First you need to have an eSIM enabled device. To activate the eSIM you should go to one of our Smart Stores and request a replacement of your SIM for an eSIM.
Yes, it can be deleted, However, this does not cancel the line or change the rate plan that will continue to be billed. To cancel the line you have to visit any Orange Stores.
If you need to delete your eSIM number, follow these steps:
Be sure to delete the eSIM profile from the device before giving it to the new user.
Unfortunately, at this stage, Smart Watches will not be available in the list of devices supporting eSIM.